Terms of Service

Last updated: 26 September 2026

These terms are an agreement between AGR Group, India, of NO.28-5-711, LG 182, Housing Board Colony, Anantapur Head Post Office, Hamali Colony, Ananthapuramu, Andhra Pradesh, 515001 (“TouchTargets“, “we“, “us“) and the business or person that signs up (“you“, “Client“). By creating an account or using app.touchtargets.com or touchtargets.com (the “Service“), you accept these terms. If you sign up for a company, you confirm that you can bind it.

The Service is for businesses only, not consumers. Our Privacy Policy explains how we handle data and forms part of these terms.

1. The Service

TouchTargets provides an AI marketing team: software agents, organised in teams, that analyse your marketing data, audit your website, and prepare reports, recommendations and drafts. Some agents can, with your approval, carry out actions. The Service is delivered online from app.touchtargets.com.

The Service gives suggestions produced by AI. AI output can be wrong or incomplete. We do not promise any particular ranking, traffic, leads or revenue result.

2. Accounts and workspaces

You must give accurate information and keep your login secure. You are responsible for what happens under your account and for the members and viewers you invite.
An account is the billing entity. Plans, limits and features belong to a workspace (one client business). Roles are owner, member and viewer.
Business use only. The Service is for businesses and professionals acting for business purposes. It is not offered to consumers, and you confirm that you are not signing up as a consumer. You must be 18 or over.

3. Plans and add-ons

Plans are Free, Growth, Pro and Team. Each has limits, for example on seats, sites, crawl size and which agent teams are included. Current plans and limits are shown in the app and on our pricing page, and are part of these terms.
Single agents and single teams can be added on top of a plan as add-ons, up to the limits shown in the app.
If you change plan, add-ons stay. If your usage is above a new plan’s limits, existing seats and sites stay, but you cannot add more until you are within the limit.
We may change plans, features and limits for future billing periods on 30 days’ notice.

4. Fees, monthly billing and minimum term

Prices. Prices are shown in your local currency for your billing country and may be reviewed from time to time. The price you pay is the price shown at checkout, and it prevails over any other price shown. Prices exclude taxes unless stated.
Monthly billing. Paid plans and add-ons are billed monthly in advance, and renew automatically each month until cancelled.
Three-month minimum. Each paid plan has a minimum term of 3 months from the start of your first paid month. You commit to paying for those 3 months. If you cancel within the minimum term, your subscription stays active, and you remain billed, until the end of the third month. After the minimum term, you may cancel at any time and it takes effect at the end of the current billing month.
Cancellation. You can cancel from the billing page in the app (or by email to [email protected]). Cancelling stops future renewals. We do not refund fees for any period that has already started.
Payment. Outside India, payments are handled by Paddle, who is the merchant of record and who collects the applicable taxes. Paddle’s terms apply to those payments. In India we bill directly and add GST. If a payment fails, we may retry, and may suspend the Service under section 12.
Taxes. You are responsible for taxes not collected by us or Paddle, including withholding taxes.
Free plan. The Free plan has no charge and no minimum term and may be limited or withdrawn on notice.

5. Your responsibilities

You agree that:

You own or control the websites, domains, accounts and data you connect, and you have all rights and permissions needed to give them to us and to let us process them, including under privacy law and any terms of third-party platforms (such as Google and Bing).
You will give us accurate information about your business and keep it up to date.
You will review what our agents produce, including AI output, before you rely on it or approve an action.
You will not connect a site or data you do not control.
You are responsible for compliance with the laws that apply to your marketing, content, advertising claims, and your own users’ personal data. You will provide any notices and get any consents that are required.
You will allow our requests through any firewall, CDN or bot protection you use (see section 8).
You will keep your login and API details safe and tell us at once if you think they have been misused.

6. Approvals: agents act only on approved actions

Our connectors are read-only by default. Agents can read your data and prepare recommendations and drafts.
Any action that changes something outside the TouchTargets app goes through our approval system and is recorded in an audit log with the before and after state.
Actions are grouped into three tiers. Green actions are low-risk and can run automatically within the app. Yellow actions need your approval. Red actions need approval from both you and TouchTargets.
Agents can only use the tools defined for them. We aim to make approved changes reversible and offer a 30-day undo for changes that can be undone. Some changes (for example, something already published or seen by others, or made in a third-party system) cannot be fully undone.
When you approve an action, you are responsible for that decision. If we act only within what you approved, we are not responsible for its results beyond section 13.

7. Domain verification

Before we connect, test, sync or crawl a site, you must prove that you control the domain, using a DNS record or a file that we specify. Owners and members can do this.
The proof must stay in place. If it is removed, we may warn you and, after repeated failed checks, revoke verification. When verification is revoked, connectors pause and crawling stops. Data already synced is kept.
Only one workspace can hold a verified domain at a time. If another workspace claims a domain you hold, we may review the claim and decide which workspace holds it. We will not tell you who else claimed it.
If you give us false proof, or verify a domain you do not control, we may suspend or terminate your account under sections 12 and 14.

8. Consent to diagnostic crawls and AI-bot user-agent probes

When you verify a domain, you authorise TouchTargets to make diagnostic requests to that domain and its subdomains, to audit and monitor the site for you. In particular:

Your authorisation. You authorise us to make diagnostic requests to your verified domain and its subdomains for auditing and monitoring.
AI and search bot user agents. You agree that these requests may use the user agents of search engines and AI assistants (for example Googlebot, Bingbot, GPTBot, ClaudeBot and PerplexityBot) where needed to check what those bots are served. This is done only on domains you have verified. It is used to see what your site shows to those bots, and not to hide who we are: our requests carry a header (X-TouchTargets-Diagnostic) that identifies TouchTargets, and our default crawler identifies itself as TouchTargetsBot.
Sensitive-file checks. You agree that we may check well-known paths on your site (for example .env, .git, backups and logs) to find files that are exposed by mistake. We inspect responses in memory only and do not store their contents.
Limits on what we do. We will not use this access to sign in to your site, submit forms, place orders, change anything on your site, or bypass a block that you or your host have put in place. Requests are rate limited to the pace allowed by your plan and by any lower limit you set in the app, and follow your robots.txt Crawl-delay.
Your hosting and security providers. You are responsible for allowing our requests through any firewall, CDN or bot protection you use. Our address and user agent details are published at https://touchtargets.com/bot. You can slow us down, restrict us, or stop us at any time, using the controls in the app, the guidance on that page, or by removing your domain verification.
Third-party content. Content we read from your site and from third parties is treated as data and never followed as an instruction.
Your authorisation depends on your verification. If the DNS record or file that proves ownership is removed, verification lapses and all crawling of the domain stops.
Your hosting terms. You confirm that these requests do not breach your agreement with your host, CDN or other providers.

9. Acceptable use

You must not, and must not let others:

break the law or use the Service to deceive, spam, defraud, harass or infringe others’ rights;
connect or ask us to crawl a site you do not control, or use the Service to attack, overload or probe a third party’s site or system;
use the Service to create or spread malware, misleading or unlawful content, fake reviews, or content that breaks the rules of Google, Bing or another platform;
try to break, bypass or test the security or limits of the Service, or access another client’s data;
reverse engineer the Service, or scrape or resell it, except as we allow;
send us content that is unlawful, or that you do not have the right to send;
use the Service to build a competing product, or to train an AI model.

10. Your data and our licence to use it

You keep all rights in your data (your content, connected data, business brain content and site data).
You give us a limited licence to host, copy, process and analyse it, and to send the necessary parts to our sub-processors (including Anthropic for AI processing), only to provide and support the Service to you and as our Privacy Policy allows.
We do not use your data to train AI models. See the Privacy Policy.
We own the Service, including its software, agents, prompts, reports templates and design. We give you a limited, non-exclusive, non-transferable right to use it during your subscription. Output we produce for you (reports, drafts and recommendations) may be used by you for your business.
If you send us feedback, we may use it without owing you anything.

11. Third-party services

The Service depends on Google, Bing, Anthropic, Paddle and other providers. They may change or end their services, and their terms apply to your use of them. We are not responsible for failures or changes of third-party services, or for actions of platforms such as Google, but we will tell you about material changes that affect your Service.

12. Suspension

We may suspend or limit all or part of your access, with notice where we reasonably can, if:

you do not pay when due;
you breach these terms or the acceptable use rules;
your domain verification is invalid or your use puts our systems, our providers or other clients at risk;
a court, regulator or platform requires it; or
we must protect the security of the Service.

We will lift a suspension once the cause is fixed. Fees continue during a suspension caused by you.

13. Warranty disclaimer and liability cap

As is. To the fullest extent the law allows, the Service is provided “as is” and “as available”. We do not promise it will be uninterrupted or error-free, or that AI output will be accurate, complete or suitable for you, or that it will improve your search rankings, traffic or sales.
Cap. To the fullest extent the law allows, our total liability to you for all claims arising out of or relating to the Service or these terms is limited to the amount you paid us for the Service in the 12 months before the event that gave rise to the claim.
Exclusions. We are not liable for indirect, incidental, special or consequential loss, or for lost profits, revenue, goodwill, data or business opportunity, even if we were told it might happen.
Your approvals. We are not liable for the results of an action that you approved, or for problems caused by your hosting, security providers, or third-party platforms.
What is not limited. Nothing limits liability that cannot be limited by law, including for fraud or intentional wrongdoing.

14. Indemnity

You will defend and compensate us against claims, losses and costs arising from your data, your sites, your breach of these terms or of law, or your approval of an action, except to the extent we caused the loss.

15. Term, termination and data export

Term. These terms apply from when you sign up until your account ends.
By you. You may cancel as set out in section 4. You can delete your account after the minimum term.
By us. We may terminate on 30 days’ notice, or immediately for serious or repeated breach, non-payment that continues after notice, or unlawful use. If we terminate without cause during your minimum term, we will refund the prepaid fees for the period after termination.
Data export. You may export your data before your account ends. After the end of your subscription, we will keep your data available for export for 30 days, then delete it as the Privacy Policy explains. You can ask us for a copy at [email protected].
After termination. Connectors and crawling stop. Fees due stay payable. Sections that by their nature should survive (including 10, 13, 14, 17 and 18) continue.

16. Changes to these terms

We may update these terms. For material changes we will give you at least 30 days’ notice by email or in the app. If you do not agree, you may cancel before the change takes effect (subject to any minimum term already running). Continued use after that means you accept the new terms.

17. Governing law and disputes

These terms are governed by the laws of India. If a dispute arises, you and we will first try in good faith to resolve it by negotiation for 30 days after one of us gives the other written notice of it. If it is not resolved in that time, the courts at Anantapur, India have exclusive jurisdiction.

18. General

Entire agreement. These terms, the Privacy Policy and the plan details in the app are the whole agreement between us on the Service.
Changes and waiver. A waiver must be in writing. If part of these terms is unenforceable, the rest stays in force.
Assignment. You may not transfer your rights without our consent. We may transfer ours as part of a merger, sale or reorganisation.
Force majeure. Neither of us is responsible for delay caused by events outside our reasonable control, including failures of internet, hosting or third-party platforms.
Notices. We may notify you by email or in the app. You can notify us at [email protected].
Language. If these terms are translated, the English version prevails.

19. Contact

AGR Group
NO.28-5-711, LG 182, Housing Board Colony, Anantapur Head Post Office, Hamali Colony, Ananthapuramu, Andhra Pradesh, 515001, India
[email protected]